User Policy
Effective Date: 01/01/2025
Welcome to Chonkys! By using our website, you agree to comply with and be bound by the following terms and conditions. This website and its operations are managed by Chonkys LLC, doing business as Chonkys. Please review them carefully before making a purchase or engaging with our services.
1. General Use of the Website
Eligibility: You must be at least 18 years old or have permission from a parent or guardian to use this website.
Accuracy of Information: You agree to provide accurate and complete information when placing an order, including your name, shipping address, and payment details.
Prohibited Activities: You may not use our website for unlawful purposes, to violate intellectual property rights, or to interfere with its functionality.
2. Products and Orders
Made to Order: All products are custom-made to order and fulfilled through Redbubble.
Order Processing: Once your order is placed, it is manually processed and submitted to Redbubble for production and delivery.
Final Sale Policy: All sales are final. Please review product details (e.g., size, color, and quantity) carefully before completing your purchase.
3. Shipping and Delivery
Fulfillment Partner: All products are manufactured and shipped by Redbubble.
Delivery Times:
Standard Shipping: 7–10 business days
Express Shipping: 4–7 business days
Shipping Address: It is your responsibility to provide an accurate and complete shipping address. We are not responsible for delays, lost packages, or additional charges due to incorrect addresses.
4. Returns and Claims
Damaged or Defective Products: If you receive a damaged, defective, or incorrect item, contact us at chonkys@chonkysofficial.com within 7 days of receiving your product to request a replacement.
Claim Requirements:
Proof of purchase (receipt or order confirmation).
Photos of the product and any defects.
Resolution Process: We will work with Redbubble to ensure your claim is resolved promptly, and a replacement is provided at no additional cost.
5. Intellectual Property
Ownership: All designs, logos, and content on this website are the intellectual property of Chonkys and are protected by copyright and trademark laws.
Prohibited Use: You may not reproduce, distribute, or use any content from this website without our prior written permission.
6. Privacy and Data Use
By using this website, you consent to the collection and use of your personal information as described in our Privacy Policy.
Certain order and shipping details will be shared with Redbubble to facilitate the production and delivery of your order. For more details, refer to Redbubble’s Privacy Policy.
7. Limitation of Liability
Product Liability: We are not liable for issues arising from Redbubble’s manufacturing or shipping processes, but we will assist in resolving claims for damaged, defective, or incorrect items.
Website Functionality: While we strive to keep our website up-to-date and secure, we are not responsible for errors, downtime, or technical issues beyond our control.
Third-Party Links: Our website may include links to third-party websites (e.g., Redbubble). We are not responsible for their content, policies, or practices.
8. Modifications to This Policy
We reserve the right to update or modify this User Policy at any time. Changes will be effective immediately upon posting. Please review this page regularly for updates.
9. Contact Us
Chonkys is a brand operated under Chonkys LLC. If you have any questions about this User Policy or your interactions with our website, please contact us:
Chonkys
Email: chonkys@chonkysofficial.com